Technology is catching up and creating a place in most aspects of our daily lives.  But can it replace sales people? If you go to McDonalds, sure, you can get your Big Mac Meal by ordering by yourself on a … Read More

Entitlement and gratitude are both memberships, which club are you a part of? In this era of the internet, there is a massive wave of entitlement.  Everyone can see what everyone else has and they want it too.  The problem … Read More

Have high expectations. The only way that you should have high expectations of other people is if you have even higher expectations of yourself. The expectations that others have for you should become less important and the expectations that you … Read More

The dying art of sales people is keeping it personal. So many salespeople see customers only as a transaction and forget that they are people. They race through the sale without getting to know their customer any more than necessary … Read More

Rejection is the flavour of sales. Anyone hustling in sales needs to understand rejection as it will happen often. The secret is to learn from it. If you welcome rejection as a learning opportunity to better succeed with your next … Read More

No matter what you do in life, every step matters. You’re always building, whether it’s in construction, your business, your family, your relationship or even a sandwich, you’re always building things. No matter how big or how small, all of … Read More

In business, and in life, it’s easiest to face the difficult conversations head on. By waiting, you create a story in your head that is often worse than the reality of the situation creating anxiety and stress. And even if your … Read More

Context is the circumstances that form the setting for an event, statement, or idea, and in terms of which it can be fully understood and assessed. Perspective is a particular attitude toward or way of regarding something. Your life experiences … Read More